What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us ie: your name, address, telephone number and email address. When you browse our store we also automatically receive your computers’ internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
How do you get my consent?
When you provide us with your personal information to complete a transaction, place an order, verify your debit or credit card, arrange for a delivery or return a purchase, we assume that you give us your consent to collect this information for this purpose. We may also use this information to contact customers in order to follow up on abandoned shopping carts to see if there was a problem with using the ‘hello mum’ website.
How do I withdraw my consent?
If you wish to withdraw your consent for the continued collection, use or disclosure of your information, please contact us at email@example.com or mailing us at 92 Bateson Drive, Watford, Herts, WD25 7NB
We will only disclose your personal information if we are required to do so by law, or if you violate our Terms of Service.
Our store is hosted by Sagepay. They provide us with the online ecommerce platform that allows us to sell our products and services to you. Your data is stored through Sagepay data storage, databases and the general Sagepay application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Sagepay stores your debit or credit card data. It is encrypted through the payment card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and Mastercard. PCI-DSS requirements help ensure the secure handling of debit/credit card information by our store and its service providers. For more insight, you may also want to read Sagepay’s privacy Statement here. No debit or credit card data is stored on ‘hello mums’ website.
Third Party Services
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about visitors to our site and what pages are being looked at.
We take your online security seriously. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not appropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your debit or credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. We only work with trusted payment gateway providers that follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We have listed them here so that you can choose if you would like to opt out of cookies or not.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org or by post to hello mum ltd, 92 Bateson Drive, Watford, Herts, WD25 7NB.